Shipping Policy

SWEEPIQUE™ · ORDER DELIVERY

Shipping Policy

Information about order processing, dispatch, tracking, delivery estimates, address accuracy, and shipping support.

Last updated: October 8, 2026

SECTION 01

Order Processing

Orders are prepared after payment confirmation and any necessary order review. Current processing estimates and available shipping options are shown at checkout or in the order information provided to you. Processing may take longer during holidays, promotions, or unusual operational circumstances.

SECTION 02

Shipping Destinations & Charges

Available destinations, shipping services, and shipping charges are displayed during checkout. The options shown for your address at checkout apply to that order.

SECTION 03

Delivery Estimates

Any delivery estimate provided at checkout or in an order communication is an estimate, not a guaranteed arrival date. Delivery may be affected by carrier capacity, weather, customs procedures, address details, holidays, or other events outside our reasonable control.

SECTION 04

Address Accuracy

Please review your shipping address carefully before submitting an order. Contact customer support as soon as possible if you notice an error. Address changes may not be possible after fulfillment or dispatch begins.

SECTION 05

Tracking Information

Tracking details are normally shared after dispatch and when carrier information becomes available. Carrier scans may take time to appear or update.

SECTION 06

Delivery Issues

If a package appears delayed, marked delivered but cannot be located, or arrives visibly damaged, check the carrier information and contact customer support with your order number. For damage, include photos of the item and packaging where possible.

SECTION 07

Customs & Local Charges

For international deliveries, customs duties, import taxes, or other local charges may apply where required. Responsibility for such charges depends on the checkout terms and applicable law; review the information presented for your destination before ordering.

SECTION 08

Shipping Support

For assistance with processing, tracking, delivery, or a shipping address, contact service@sweepique.com and include your order number.

COMPANY DETAILS

Business Information

Brand Name
sweepique™
Legal Company Name
Shanghai Chama Shidai Network Technology Co., Ltd.
Legal Representative
Song Yuanjun
Official Website
sweepique.com
Company Address
10th Floor, Building 5, No. 525 Yuanjiang Road, Minhang District, Shanghai
Customer Support Email
service@sweepique.com
Customer Service Phone
+86 132 4987 9491

Owned and operated by Shanghai Chama Shidai Network Technology Co., Ltd.