“Crumbs used to collect along the back of my countertop and around the small appliances. This makes it much easier to gather everything neatly without pulling out a full-size cleaning tool.”
Shipping Policy
SWEEPIQUE™ · ORDER DELIVERY
Shipping Policy
Information about order processing, dispatch, tracking, delivery estimates, address accuracy, and shipping support.
Last updated: October 8, 2026
SECTION 01
Order Processing
Orders are prepared after payment confirmation and any necessary order review. Current processing estimates and available shipping options are shown at checkout or in the order information provided to you. Processing may take longer during holidays, promotions, or unusual operational circumstances.
SECTION 02
Shipping Destinations & Charges
Available destinations, shipping services, and shipping charges are displayed during checkout. The options shown for your address at checkout apply to that order.
SECTION 03
Delivery Estimates
Any delivery estimate provided at checkout or in an order communication is an estimate, not a guaranteed arrival date. Delivery may be affected by carrier capacity, weather, customs procedures, address details, holidays, or other events outside our reasonable control.
SECTION 04
Address Accuracy
Please review your shipping address carefully before submitting an order. Contact customer support as soon as possible if you notice an error. Address changes may not be possible after fulfillment or dispatch begins.
SECTION 05
Tracking Information
Tracking details are normally shared after dispatch and when carrier information becomes available. Carrier scans may take time to appear or update.
SECTION 06
Delivery Issues
If a package appears delayed, marked delivered but cannot be located, or arrives visibly damaged, check the carrier information and contact customer support with your order number. For damage, include photos of the item and packaging where possible.
SECTION 07
Customs & Local Charges
For international deliveries, customs duties, import taxes, or other local charges may apply where required. Responsibility for such charges depends on the checkout terms and applicable law; review the information presented for your destination before ordering.
SECTION 08
Shipping Support
For assistance with processing, tracking, delivery, or a shipping address, contact service@sweepique.com and include your order number.
COMPANY DETAILS
Business Information
- Brand Name
- sweepique™
- Legal Company Name
- Shanghai Chama Shidai Network Technology Co., Ltd.
- Legal Representative
- Song Yuanjun
- Official Website
- sweepique.com
- Company Address
- 10th Floor, Building 5, No. 525 Yuanjiang Road, Minhang District, Shanghai
- Customer Support Email
- service@sweepique.com
- Customer Service Phone
- +86 132 4987 9491
Owned and operated by Shanghai Chama Shidai Network Technology Co., Ltd.