Contact Us

SWEEPIQUE™ · CUSTOMER SUPPORT

Contact Us

We are here to help with household cleaning products, product details, existing orders, delivery questions, and after-sales support.

SECTION 01

How to Reach Us

Email support: service@sweepique.com

Customer service phone: +86 132 4987 9491

Official website: sweepique.com

SECTION 02

What We Can Help With

Our team can assist with product specifications and intended use, order confirmation and status, checkout and payment questions, shipping and tracking, damaged or incorrect items, return requests, refund status, and other questions about the sweepique™ store.

SECTION 03

Order Support

For help with an existing order, please provide your order number, the product name, and a clear description of the question or issue. For a damaged, defective, incorrect, or incomplete item, include clear photos of the item and packaging when useful.

SECTION 04

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may take longer during holidays, promotions, or periods of unusually high inquiry volume.

Security reminder: Do not send full payment-card numbers, card security codes, banking passwords, or one-time verification codes by email or phone.

COMPANY DETAILS

Business Information

Brand Name
sweepique™
Legal Company Name
Shanghai Chama Shidai Network Technology Co., Ltd.
Legal Representative
Song Yuanjun
Official Website
sweepique.com
Company Address
10th Floor, Building 5, No. 525 Yuanjiang Road, Minhang District, Shanghai
Customer Support Email
service@sweepique.com
Customer Service Phone
+86 132 4987 9491

Owned and operated by Shanghai Chama Shidai Network Technology Co., Ltd.