Privacy Policy

SWEEPIQUE™ · PERSONAL INFORMATION

Privacy Policy

This policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit sweepique.com, shop for household cleaning tools, place an order, or contact us.

Last updated: October 8, 2026

SECTION 01

Information We May Collect

Depending on how you interact with our store, information may include:

SECTION 02

Information Categories

Examples may include:

  • Contact details such as name, email address, telephone number, billing address, and delivery address.
  • Order and transaction details such as products purchased, order number, payment status, delivery details, returns, and refunds.
  • Account information if you create or use a customer account.
  • Information you provide when contacting customer support.
  • Device and usage data such as browser type, device identifiers, IP address, cookies, and interactions with the website.
  • Payment-related information required by Shopify and the payment provider to process a transaction.

SECTION 03

How Information Is Collected

Information may be provided directly by you during checkout or support communications, collected through cookies and similar technologies, or received from Shopify and service providers involved in payment, delivery, fulfillment, analytics, or store security.

SECTION 04

How We Use Information

We may use information to:

  • Process, verify, fulfill, and deliver orders.
  • Send order confirmations, shipping notices, and service messages.
  • Respond to product and order questions and provide customer support.
  • Review return, refund, payment, or delivery issues.
  • Maintain, secure, troubleshoot, and improve the store.
  • Detect fraud or unauthorized activity.
  • Meet legal, tax, accounting, and recordkeeping obligations.
  • Send marketing communications where permitted and where applicable preferences allow.

SECTION 05

Cookies & Similar Technologies

Cookies and similar technologies may support cart and checkout functions, preferences, analytics, security, and advertising where enabled. Browser settings may allow you to restrict cookies, although disabling necessary cookies may affect store functionality.

SECTION 06

Service Providers & Disclosure

We may disclose information to Shopify, payment processors, carriers, fulfillment partners, customer-support providers, hosting and security services, analytics or marketing providers where enabled, professional advisers, and authorities when required or permitted by law.

SECTION 07

Retention & Security

Information is retained for as long as reasonably needed for order administration, support, legal compliance, accounting, fraud prevention, and dispute resolution. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage method can be guaranteed completely secure.

SECTION 08

Privacy Choices & Rights

Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of certain personal information, or exercise other privacy choices. Requests are subject to legal exceptions and identity verification where appropriate. Contact service@sweepique.com with “Privacy Request” in the subject line.

SECTION 09

Marketing Communications

You may opt out of promotional messages using the unsubscribe method provided in those messages or by contacting us. We may still send service communications about orders, payments, delivery, security, or support.

SECTION 10

Children’s Privacy

Our store is intended for general consumer shopping and is not directed to children. We do not knowingly collect children’s personal information in violation of applicable law.

SECTION 11

International Processing

We and our service providers may process information in jurisdictions different from where you access the store. Any transfer is subject to applicable legal requirements.

SECTION 12

Changes to This Policy

We may update this policy as our store, services, or applicable requirements change. The current version will be posted on sweepique.com with its revision date.

SECTION 13

Privacy Contact

For privacy questions or requests, contact service@sweepique.com. Please provide enough information for us to understand and verify your request. Do not send payment-card credentials or passwords.

COMPANY DETAILS

Business Information

Brand Name
sweepique™
Legal Company Name
Shanghai Chama Shidai Network Technology Co., Ltd.
Legal Representative
Song Yuanjun
Official Website
sweepique.com
Company Address
10th Floor, Building 5, No. 525 Yuanjiang Road, Minhang District, Shanghai
Customer Support Email
service@sweepique.com
Customer Service Phone
+86 132 4987 9491

Owned and operated by Shanghai Chama Shidai Network Technology Co., Ltd.